Shipping policy
SHIPPING POLICY
Last Updated: October 7, 2026
At PAWSWIPE, we want your order to arrive as smoothly and conveniently as possible. We offer free worldwide shipping on eligible orders.
FREE WORLDWIDE SHIPPING
PAWSWIPE provides free standard shipping to customers worldwide on eligible orders.
No additional standard shipping charge is added at checkout for eligible destinations.
DELIVERY TIME
Our standard estimated delivery timeframe is:
7–10 days
Delivery estimates are measured from the time your order is shipped and may vary depending on destination and carrier conditions.
ORDER PROCESSING
After an order is successfully placed, it may require processing before shipment.
Processing includes order verification, product preparation, packaging, and handoff to the shipping carrier.
You will receive applicable order or shipping information when available.
TRACKING INFORMATION
When tracking information is available, it may be provided through the email address associated with your order.
Tracking updates may take some time to appear after the carrier receives the shipment.
If tracking information does not immediately show movement, please allow additional time for the carrier system to update.
INTERNATIONAL SHIPPING
We offer worldwide shipping to eligible destinations.
International shipments may be subject to customs clearance, local postal procedures, import requirements, or other destination-specific regulations.
Any customs duties, import taxes, or fees imposed by a destination country are the responsibility of the recipient unless otherwise required by applicable law or expressly stated at checkout.
DELIVERY DELAYS
Although our standard estimated delivery timeframe is 7–10 days, delivery times may occasionally be affected by circumstances outside PAWSWIPE's reasonable control.
Examples may include:
• Severe weather
• Carrier disruptions
• Customs processing
• Public holidays
• Transportation interruptions
• Incorrect or incomplete delivery information
• Unexpected logistics delays
• Other events outside our control
When such circumstances occur, delivery may take longer than the standard estimate.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is submitted, please contact us as soon as possible at:
support@pawswipe.site
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.
LOST OR DAMAGED PACKAGES
If your package appears to be lost, delayed, or damaged during delivery, please contact our customer support team.
Please provide your order number and any relevant tracking or delivery information so we can review the situation and determine the appropriate next step.
ORDER QUESTIONS
For shipping questions, contact:
PAWSWIPE
Email: support@pawswipe.site
Phone: +1 603-369-9677
Business Address:
606 S 15th St
Renton, WA 98055
United States
PAWSWIPE is committed to providing a straightforward shopping experience and will make reasonable efforts to assist with delivery-related concerns.